Frequently Asked Questions
Where do you live? I am based in Rockhampton, Queensland.
How far will you travel? I service within 50km of Rockhampton, including Yeppoon, Gracemere, Emu Park and anywhere in between free of additional charge but am will to travel within Australia and Worldwide.
Will it cost more? Yes, we would need to discuss costs involved. I have my passport and am willing to travel anywhere.
Do you work weekends? Yes. Holidays? Yes. Public Holidays? Yes. Nights? Yes. Whenever, wherever.
What do you charge? How many people does this include? How long will it go for?
All my session information is found under the "Let me take your photo" tab above. Here you will find all my sessions details and pricing.
Do you have a payment plan option? Definitely! We can sort out a weekly, fortnightly or monthly plan to suit you and your wallet.
I've found a cheaper photographer. Will you price match? No. I have worked out my costs to be fair for both you and me. As a thank you to my clients, I do give return customer VIP offers.
Do you edit all of our photos? I choose the best of the bunch, I usually have them in my head as I have taken them, and I retouch and perfect them in post production. What you get is the final edit of a lot of work.
Will my images have a watermark all over them? Your sneak peek that I upload to my social media will have my logo watermarked on it. The images on your USB WILL NOT have watermarks on them. Because of this, I would appreciate a tag of my page when you upload to your social media. Thank you.
How many images will I get? For a one hour photo session, I aim for at least 30 final images for you to have and proudly display.
Do I get to see all my images? If you would like access to your RAW, untouched images, there would be an additional fee and it would be on the understanding that these photos were for your private use only. Please be assured that I will give you the best images that I have taken, you won't be missing out on anything.
Do you provide props/themes? For newborns, I come to you so we can use anything you have at home for bub. I can organise themes on request but an additional fee may be involved. For family, I prefer to have a natural, lifestyle approach to photos so I don't provide props as such but please don't hesitate to bring something along that might be special to you that you would like in your images. I can offer holiday themed mini sessions if requested (Easter, Christmas, etc).
Do you provide hair and makeup? I don't but I can suggest some amazing people for you. Just ask.
OK, I'm ready to book with you. What do I do? You can “Contact Me” above.
I've booked. Yay! What do I do now? Please pay your 20% deposit to secure your booking date. This needs to be paid within 48hrs of confirmation. Bank details will be sent with the confirmation email.
How do I prepare for the photo session? Feel free to browse my photos and get some inspiration for your session. Message me if you have an idea that you would like to try, I'm always up for something new. On the day of your photo session, relax. Go and get your hair and makeup done, have a glass of bubbly and chill. I've done all this before so I know what I'm doing and I'll make sure we have fun.
What should I wear? For family photos, I think it looks best when you all choose a colour scheme. So all in similar shades of blues or greens. Go with colours that compliment each other; greys and yellows. Most importantly, be yourself. You want to look back on these photos and see you enjoying yourself, not tugging on your uncomfortable clothes.
If we're running late will you stay longer than scheduled? I can give you a half an hour buffer zone, if you arrive after that, you will be invoiced for an extra hour of my time.
How long will it take to get my images? I will pop up a sneak peek on my Facebook page within the first 48hrs and it can take between five weeks seven weeks to get your retouched, final art to you. It'll be worth the wait. I'll keep you posted with how they are going and when you should expect them.
Do you offer prints, canvases or photobooks? I can design a professional photobook showcasing your favourite images and I can point you in the right direction for locally owned professional prints and canvases.
How do I contact you again? Follow the "Contact me" tab. Alternately, find me on Facebook, Instagram and Pinterest by clicking the links below, email me at firstname.lastname@example.org
© 2017 Photography By Naomi Hoare